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Job Title

Aftersales Manager

Reference

Afrtersales Manager


 

Advert Details

Recruiter: ISUZU EAST AFRICA Updated on: 2019-09-04 11:03:55
Contract Permanent
Location: Central Available: Immediate
Category: Manager Offer: Negotiable

 

Introduction

TMD Kenya (Thika Motor Dealers) was established in 1989 as a dealership of Isuzu East Africa Ltd. TMD Kenya is the largest dealer of brand new Isuzu vehicles, covering the Eastern Province and the larger Mt. Kenya region. We have 250 direct staff and support 300 Kenyan citizens through indirect employment.
 

Minimum Requirements

For appointment to this position, the successful candidate must have the following minimum requirements: 
§  Degree in Mechanical Engineering field or equivalent qualifications.
§  Ten years work experience in a relevant field.
§  Technical competence with the ability to train others.
§  Good communication, analytical, interpersonal, negotiation and problem solving skills.


 

Job Specification

Applications are invited from qualified members of staff for the position of Aftersales Manager, at Thika Motor Dealers (TMD).

Reporting to the Managing Director, the successful candidate will be responsible for the following functions:-

§  Monitor and review Aftersales Service processes to enhance productivity and improve customer satisfaction.

§  Provision of advisory services to the Aftersales team.

§  Monitor staff performance and attendance.

§  Support all company marketing programs.

§  Administer corporate & Isuzu policy and ensure compliance with labour agreements & effective labour relations.

§  Manage quality control and reduce repeat jobs.

§  Ensure Environment, Health and Safety best practices in the workshop.Preparation of Management reports.

or to apply for this vacancy.

 

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