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Advert View :: Restaurant Supervisor | Nairobi | Hospitality / Restaurant

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Job Title

Restaurant Supervisor

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Advert Details

Recruiter: Big Five Breweries Updated on: 2017-07-04 09:25:56
Contract Permanent
Location: Nairobi Available: ASAP
Category: Hospitality / Restaurant Offer: Negotiable

 

Introduction

We are looking for a Restaurant supervisor to handle one of our restaurants;
 

Minimum Requirements

-Diploma/degree in hospitality

-At least one year experience in a management capacity within a hotel environment

-Knowledge or formal school courses of basic Accounting and Finance principles.

-Ability to communicate in a professional business setting both verbally and in writing.

-Ability to operate a personal computer within a Windows based platform. Interpersonal communication abilities (people skills).

-Experience in employee supervision

-Experience in cash and credit card handling.

 

Competencies

-Identifies and resolves problems in a timely manner

-Manages difficult or emotional customer situations

-Responds promptly to customer needs; Solicits customer feedback to improve service Balances team and individual responsibilities

-Sets expectations and monitors delegated activities

-Inspires and motivates others to perform well

-Takes responsibility for subordinates’ activities

-Improves processes, products and services.

-Understands business implications of decisions

-Works within approved budget.

-Is consistently at work and on time

-Ensures work responsibilities are covered when absent.

-Prioritizes and plans work activities.

-Approaches others in a tactful manner.

-Observes safety and security procedures.


 

Job Specification

-Establishes standards for personnel administration and performance, service to patrons, room rates, advertising, publicity, credit, food selection and service, and type of patronage to be solicited.

-Plans dining room, bar, and banquet operations.

-Allocates funds, authorizes expenditures, and assists in planning budgets for departments.

-Requisitions supplies and equipment.

-Processes reservations and advance registration payments.

-Inspects guests’ rooms, public access areas, and outside grounds for cleanliness and appearance.

-Answers patrons’ complaints and resolves problems.

 

PLEASE NOTE: A valid NHIF, NSSF, PIN No. Medical Certificate and Certificate of Good Conduct is a prerequisite for all applications

or to apply for this vacancy.

 

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